How to Cancel Freed AI: Steps and What to Know Before You Do

If you've decided Freed AI isn't the right fit, canceling is straightforward. Here's what to do and what to think about before you pull the trigger.

Steps to Cancel Freed AI

  • 1. Log into your Freed AI account — go to freed.ai and sign in with your credentials.
  • 2. Go to account or subscription settings — typically found in the profile menu or settings panel.
  • 3. Find the cancellation option — look for "Cancel subscription", "Manage subscription", or similar. Some platforms route this through a billing portal (Stripe).
  • 4. Confirm cancellation — follow any confirmation prompts. You should receive an email confirming the cancellation.
  • 5. Export any notes you need — before your access ends, download templates or saved notes you want to keep.

    • Before you cancel: check these

  • • Your next billing date — cancel before it to avoid another charge
  • • Whether you're on an annual plan — early cancellation may have terms
  • • Any note templates or patient data you want to export
  • • What you're switching to — have the replacement ready before your access ends

    • Why Physicians Cancel Freed AI

    The most common reasons independent physicians cancel Freed AI: notes require more editing than expected for their specialty, the copy-paste workflow doesn't fit their EHR setup efficiently, or the note style doesn't match their documentation preference after the first few weeks.

    Some physicians cancel because they found a tool that better fits their specialty or practice type. If you're in independent practice — solo, small group, DPC, concierge, or specialist — the reasons that drove you to Freed AI may also make NoPajamaTime worth evaluating before you go back to charting manually.

    If you're looking for a Freed AI alternative

    NoPajamaTime is built for independent practice physicians. Magic Paste uses a clinician-reviewed copy/paste handoff into the existing EHR without plugins. Create and review one note during the free 24-hour proof.

    FAQ