Freed AI Problems: What Physicians Report and What to Do About It

Freed AI works well for many physicians. It doesn't work perfectly for all of them. Here's an honest look at the most common problems reported — and what your options are.

Most Commonly Reported Freed AI Problems

Note quality in specialist visits

Physicians in specialties outside primary care — dermatology, orthopedics, cardiology, psychiatry — frequently report that Freed AI notes require heavier editing than primary care visits. The AI was initially trained and optimized on primary care encounter patterns, and specialist terminology and examination documentation can produce notes that need significant revision.

Copy-paste EHR friction

Freed AI's core workflow is generating a note and pasting it into your EHR. For some physicians, this is seamless. For others — particularly those with structured EHR templates with many individual fields — pasting one block of text doesn't match the template structure, requiring manual redistribution of content into the right fields.

Note style and voice

AI scribes generate notes in a particular style. Freed AI's default note style works well for many physicians but doesn't match every physician's documentation preference. When the note style is off, editing time increases — which erodes the core time-saving benefit.

Accuracy in fast or complex encounters

Very rapid-fire clinic visits, encounters with multiple complex problems, or visits with significant background noise can challenge AI scribe accuracy. This is an industry-wide issue, not unique to Freed AI — but it's worth noting.

What to Try Before Canceling

  • → Submit note feedback to Freed AI — most AI scribes improve with specific examples of what went wrong
  • → Experiment with note format settings if available
  • → Test with your most straightforward visit types first — find where it works best, then expand
  • → Contact Freed AI support — some issues are account-configuration problems that can be fixed

    • If You've Already Tried Everything

    Some physicians find that Freed AI's problems are not configuration issues but product mismatch — particularly specialists, or physicians with non-standard EHR workflows. In that case, a different AI scribe may be a better fit than continuing to edit Freed AI notes manually.

    NoPajamaTime — built for independent practice physicians

    If specialist note quality or EHR workflow friction is what's driving you away from Freed AI, use NoPajamaTime's free 24-hour proof to create and review one note. Magic Paste uses a clinician-reviewed copy/paste handoff into the existing EHR.

    FAQ